Manager As Coach

Today�s competitive business environment requires corporations to find efficiencies, improve performance across the enterprise and respond quickly to opportunities and challenges. A focus on performance has meant a shift towards personnel development.

In this environment, senior managers are asked to take on the role of mentor as they implement a new, open and cooperative management style. Some managers have had difficulty with this new role. The Manager as Coach program shows them how to use coaching techniques to enhance their leadership skills.

Manager As Coach Program Description & Structure

Program Structure

The Coaching Manager consists of:

2-day Workshop - These workshops use 16 modules, case studies and experiential learning to introduce the concepts and techniques of the manager as coach style.
Ongoing Coaching - Continued coaching reinforces what is learned in the workshop and helps managers convert the theory into permanent behaviours. The coaching Manager program is personalized to meet your organization�s needs. A Team Member/Volunteer version is available.

Assessment and feedback tools may be used to help managers evaluate how they interact with their colleagues.

At Distinct Planning, we offer a Coaching Manager workshop. This intensive workshop incorporates case studies and experience-based learning to show managers how to use coaching techniques to help their staff achieve and succeed. It is followed up by individual coaching sessions for managers to help them take what they learned and implement it in their day-to-day work.

In an ideal manager/employee relationship, the manager supports and encourages the employee and fosters open, two-way communication. The employee, in turn, feels valued by the organization and more prepared to make a meaningful contribution.

In the workplace, the word �empower� is often thought of in its traditional definition, of enabling someone, or equipping them with an ability. The task of empowering usually falls to an organization�s managers. To succeed in empowering their employees, they need more than a vague idea of what empowerment means. They need an entirely new approach to management.

This type of management does not come naturally to leaders who are used to a top-down, competitive managerial structure, or who lack training in how to communicate and lead effectively.

The Manager as Coach program introduces coaching skills to your organization�s leaders and reinforces them through regular coaching sessions. Participants are taught listening and communication skills. They learn how to align employee goals with corporate goals. They see how basic problem solving and stress reduction techniques can defuse difficult situations. Most importantly, they learn a new way of managing and have the support of a coach as they introduce their new management style.

Empowerment is not just a function of managers. It is a two-way street. A coach approach extends the concept of empowerment outward from the manager to the employees, enabling the manager to make their employees equal partners in their own advancement.

With a thorough knowledge of coaching skills, managers become more than just bosses � they act as mentors and allies for employees, helping them set goals and overcome challenges and obstacles.

When their managers use a coach approach, employees are motivated to respond to efforts at empowerment. They feel supported and capable of taking advantage of the opportunities given to them.

A coach approach to empowerment ensures the best results:

Continued skills development and training are critical to ensuring employees can do their job. Coaching theory can help you assess what each person requires for current and future positions.
Communication is also key. Corporate goals, expectations, priorities � all need to be communicated effectively to employees. Coach training helps managers develop their communication skills so they can impart mission-critical knowledge to their employees.
The delivery of feedback is a tricky thing to master. Managers need to know how to deliver both good and bad feedback. In a coach approach, managers learn appropriate ways to share feedback.

Who is the Manager as Coach Program Designed For?

We designed this program specifically for organizational leaders who want to boost the morale and productivity of their employees through highly focused personal and professional development.

HR Managers and Trainers
Managers and Executives
Small Business Owners
CEO, CFO, COO
Sales Managers

Objectives and Outcomes

With the Manager as Coach program leaders will learn how to:

help employees identify career goals that correspond to corporate goals
provide constructive feedback to employees in formal reviews and informal conversations
encourage and support employees in their pursuit of professional development
create a positive environment where employees feel comfortable discussing the challenges they are facing in their jobs

They will change their management style by:

focusing on long-term goals and working with team members to achieve significant, long-term results
shifting their management style from one of commanding to one of collaboration and teamwork
building relationships so that everyone can work comfortably together and share in goal setting and strategy development
encouraging and expressing value for other people�s contributions and ideas
removing barriers that are interfering with an employee�s job performance

Learn More About the Benefits of a Coach Approach to Management